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Position Details: Business Analyst / Scrum Master

Location: Bethesda, MD
Openings: 4
Salary Range: $90/K - $100/K


Job Title: Business Analyst / Scrum Master

Location: US-MD-Bethesda



TISTA is looking for a Business Analyst / Scrum Master who is ready to work to help one of the Nation’s premiere Health agencies.  The position requires an energetic self-starter with experience and interest in Agile methodologies to help transition an organization from more traditional software development approaches.   



  • Work with the customer and product owners to gather, analyze, design, and document product requirements for IT solutions
  • Evaluate business processes, anticipate requirements, uncover areas of improvement, and develop functional solutions
  • Responsible for creating/updating documents required as part of an agile system development lifecycle including epics, features, user stories, detailed functional specifications, and inputs for technical design
  • Coordinate with the technical development team to ensure complete understanding of functional specifications
  • Review/edit requirement specifications, business processes and recommendations related to the client's proposed solution
  • Support the business by becoming a Subject Matter Expert on the various products/solutions
  • Support user-centered design activities such as end-user focus groups and usability analysis
  • Facilitate meetings and discussion as needed during the project lifecycle
  • Develop education & outreach materials including user guides and other external communications
  • Prioritize initiatives based on business needs and requirements
  • Support product testing efforts including user acceptance testing
  • Apply Agile experience to assist in team scrum master duties and help evolve the customer from a traditional to agile paradigm



  • 5+ years’ experience in analyzing the business and functional impact of change requests (CRs)
  • Experience with SDLC and Agile processes such as Kanban and Scrum
  • Experience working in GovCon environment
  • Experience working on Federal programs that are of high priority, visibility, and public-facing is a plus
  • Must possess sound interpersonal and information gathering skills, being able to relate well to others at all levels throughout the organization and have the ability to work in a team environment, effectively interacting with others
  • Strong organizational skills to prioritize issues to perform proactive planning activities, ability to function in a complex environment
  • Must be able to work quickly with a high degree of accuracy
  • Able to work under minimal supervision
  • Excellent writing skills and ability to produce polished written products
  • Close attention to formatting details
  • Ability to translate technical information into clear documents to be used by a variety of audiences
  • Proven knowledge and experience using Microsoft Office Suite including Word, PowerPoint, Excel, Visio, and Access
  • An Agile certification such as CSM or SAFe


  • Experience working for an HHS agency such as NIH, SAMHSA, CMS, CDC, AHRQ or FDA 

Education for Business:

  • BS/BA Degree in IT, Business, Communications or related field


  • Must be eligible to obtain a Public Trust clearance

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